This Policy applies to all users (hereinafter referred to as 「Users」) of the social media and services officially provided by the Company.

The Company defines social media as 「media that allows service users themselves to send and receive information while communicating」 using the technology on the internet.

• Please be aware that not all information transmitted by Company employees via social media necessarily represents the official views of the Company. For official information from the Company, please refer to our website, official social media accounts, and press releases.
• The handling of personal information will be managed in accordance with our 「Privacy Policy」
  > https://cosmed-pharm.co.jp/en/policy/
• Information on social media is current at the time of publication and may change afterward, so please be aware of this in advance.
• The method of communication (response availability, method, response times, etc.) may differ depending on each social media account. Communication rules will be provided in the basic information of each social media platform, so please refer to the official accounts of the Company.

• Company employees will listen sincerely to information transmitted by Users. Through communication with Users, we aim to strengthen our bonds, help solve Users' problems, and contribute to enhancing the value of the Company.
• Through communication with Users, employees will share valuable insights learned widely both within and outside the Company, striving to improve the Company's value in society and the content of our activities.

The Company's official social media accounts are as follows. Please note that the operation of official accounts may be terminated, deleted, or changed without prior notice.

【Facebook】

• CosMED Pharmaceutical Co., Ltd.
• Cosmedy Mall
• LIPS SHOT

【Instagram】

• CosMED Pharmaceutical Co., Ltd.
• Cosmedy Mall
• LIPS SHOT
• KYO-YAKU-SHO

【YouTube】

• CosMED Pharmaceutical Co., Ltd.

• The Company does not take responsibility for comments posted by Users on official accounts.
• In case of troubles or disputes between Users or between Users and third parties related to official accounts or associated services, the Company does not take responsibility.
• Please refrain from the following actions regarding our official accounts. In cases where any of these actions apply, comments may be deleted without prior notice.

1. Disclosing personal information without consent
2. Defaming or slandering the Company or third parties
3. Infringing on the copyrights, portrait rights, or intellectual property rights of the Company or third parties
4. Violating laws, public order, and morals
5. Other actions deemed inappropriate by the Company for reasonable reasons

• Company officers, employees, contract employees, part-timers, advisors, and temporary employees (collectively referred to as 「Employees」) recognize that social media is accessible to a large number of unspecified Users with various backgrounds and circumstances, that information posted online cannot be deleted due to the nature of the internet, and that a large number of people can view it.
• Employees will be extra cautious that the information they transmit and respond to can influence the world to some extent, and they will take caution not to cause misunderstandings among Users.
• Employees will adhere to laws and regulations in their social media communications and strive to use social media appropriately.

For inquiries regarding the Company's use of social media, please contact:

CosMED Pharmaceutical Co., Ltd.
Human Resources and General Affairs
3F GRAND KYOTO, 75 Higashihieijyocho, Nishikujyo, Minami-ku, Kyoto
601-8438, Japan
Phone: +81-75-950-1510
Business Hours: 9:00 - 18:00 (excluding Saturdays, Sundays, holidays, and Company holidays)